Conditions générales de vente

In compliance with Law 34/2002 of the Information Society and Electronic Commerce (Commerce Services Act), we inform you that www.Clorian.com is an Internet domain linked to Tiqueteo Spain SL, CIF B66045345, registered in the Barcelona Mercantile Registry, Tomo: 43775 Folio: 1 Hoja: 437914 Joined: 1 located in C/Joan Salvat Papasseit 1, Bloque A, Bjs 1 · Vilassar de Dalt, Barcelona 08339. Terms and conditions between the user and Clorian:

Clorian and the user

Clorian is a buying service online, 24 x 7, from ticket sales to events and shows.

Through our website www.Clorian.com and portals of our clients we offer you the service to perform purchase tickets in advance. The services that are Clorian management and processing on behalf of the event promoter.

The use of this website attributes the condition of user and implies acceptance of the provisions contained in these Terms and Conditions as published by Clorian the same time the user accesses the web.

You represent that you have needed to act and contract on the web under the below breakdown conditions, which states understand and accept legal capacity.

The user undertakes to use services and content in our website in accordance with the Act and the terms and conditions and particular services Clorian offers at any time, and must refrain from using them for: 

  • (A) Transmit to unauthorized parties your username and password, and must immediately inform Clorian access by an unauthorized user to this information.
  • (B) Input data programs could cause damage to computer systems Clorian, its suppliers or third Users of the internal network or this web site on the net.
  • (C) Conduct illicit activities, contrary to good faith, customs, morals or public order.
  • (D) Conduct activities in breach of the regulations on intellectual property, or any other applicable legal standard.
  • (E) reproduce, duplicate, sell or exploit for commercial purposes any website content.
  • (F) Disseminate content that is racist, xenophobic, pornographic, justifying terrorism and / or that violates human rights.

 Return policy 

  • After purchasing tickets no refunds will be given unless a possible issue with the access to the venue and/or services purchased.
  • In the event that you can not access one of the venues, a refund of the proportional amount of the venue will be made.
  • In the event that a purchased service can not be provided, a refund of the proportional amount of the service will be made.
  • The refund will be made by the same payment method that was originally used (cash, credit card, etc).

 User ID and Password

By registering Clorian, user shall determine a user name and password and then you will be confirmed by e-mail. The user must properly safeguard keys and passwords provided for access as a registered user, as are personal and confidential, so the user is responsible for its use by a third party to which that user has provided the.

Information on the buying process

The user is responsible for providing their data correctly in procurement processes set out in the website Clorian.

Protection of personal data

Clorian holds the database generated with the personal data provided by users in the process of buying products through our website. Clorian is committed to fulfilling its obligation of secrecy of personal data and its duty to treat as confidential, and to this end Clorian take the necessary measures to prevent alteration, loss, or unauthorized access, taking into consideration the current state of technology under the provisions of the legislation in force in Spain on the protection of personal data with.

The user accepts that personal data submitted in the process of buying our products are incorporated into an automated file whose ownership corresponds to Clorian, in order to adequately provide the requested service and commercial communications by email about other products sold through the website and Clorian Clorian consider that might be of interest to users, being similar to those hired. If the user wishes not to receive commercial communications by electronic media can come at any time Clorian emailing to the following address info@Clorian.com. The user can also exercise their rights their rights of access, rectification, cancellation and opposition by written notice, attaching photocopy of identity card or equivalent identification document, to Tiqueteo Spain SL in C/Alaba, 140 5º 3ª, 08018 Barcelona.

Similarly, for the necessary contracted services, you agree that Clorian communicate your personal data to the provider of the services the user reserves. The user will have access to these conditions during the process. Also, in cases you who should benefit from the reservation is not made, you agree explicitly to obtain the consent of those third parties who should benefit from it, before reporting their data to Clorian.

The user, in any case, the truthfulness of the information provided.

Intellectual property

All content, trademarks, logos, drawings etc. listed on the website of Clorian are protected by intellectual and industrial property are expressly reserved by Clorian or, where appropriate, by the persons or companies listed as authors or right holders. The violation of these rights will be prosecuted in accordance with applicable law.

Therefore, reproduction, use, modification, public communication distribucióno by any title or means, all of the content of the web page Clorian for uses of legitimate information or hiring by the users of the services is prohibited. In all cases, prior written consent of Clorian be necessary.


Final prices shown on screen include VAT and any other taxes that may be applicable at the rate prevailing at the time of recruitment.


The links or links to other websites that appear on the pages of Clorian offered to the user merely informative purposes, so Clorian not responsible for the products, services or content offered or supplied on the pages located in another domain.


In Clorian website, using cookies, we track and use information to analyze user behavior when browsing our website and thereby provide our services more efficiently and make improvements.

A cookie is a small data file that is transferred to the hard drive suordenador. Clorian uses cookie technology to collect additional data on the use of the website. Navigating the website implies consent Clorian installation thereof (except to the extent that the user has changed the browser settings to reject cookies).

For more information about the cookies used Clorian, click on the following link cookies policy.


Clorian not involved in any aspect of organizational events laventa made. Clorian is expressly exempted from all liability and / or responsibility that corresponds to the promoter, such as the visibility of the venue where the event takes place or show, their sound quality, local convenience, accessibility, etc..

Once acquired, the ticket is not changed or amount, except in cases provided for in the legislation will be returned.

The ticket should be kept in a dry place, away from heat and without contact with plastic or magnetic fields.

Changes that occur after the date of sale of tickets such as changing dates, local, artists, event cancellation, etc.. exclusive competence of the Promoter of the event.

Clorian, before any change that occurs in an event or show is committed to:

  • a) Publish it on your website as soon as it has knowledge thereof, so as to keep users informed properly.
  • b) Send a message to the email address specified by the user at the time of purchase to report on such changes.
  • c) In the event that the developer decides to proceed with the refund, Clorian inform the user about the procedure adopted by the Promoter for the purpose.

The ticket or tickets are issued in accordance with the rules and regulations recintoy Promoter of the event. All details are available to the user at the box office premises. Violation of any of these rules and regulations, or any act that may cause harm, injury or tort, shall entitle the venue or event promoter to drive the users premises.

Clorian disclaims any liability for interruptions or malfunction of the services or content offered on our website, when his cause had its origin in damage by natural disasters, acts of God, computer intrusions or attacks or other status force majeure or acts of God. Also Clorian not responsible for network outages, loss of business resulting from these drops, momentary discontinuations of the electric fluid, errors in the networks, etc..

Clause of the General Conditions

If any clause included in these general conditions is declared fully or partially invalid or unenforceable, such invalidity or unenforceability will affect only that provision or part thereof that is invalid or ineffectual and the general conditions in all other respects, taking such provision or part thereof affected being unwritten.

Applicable law

You agree that the law governing the operation of this service is Spanish. Shall be competent to hear and determine disputes arising from the interpretation or application of this clause the Courts of the consumer.

The content, products and services included in the web site are in accordance with Spanish law, and are not designed nor intended for those people who reside in jurisdictions where their contents are not properly authorized. As applicable, to users outside of Spain to verify the possibility of importing or using the products that you request.

Review of

Clorian reserves the right to revise and amend these terms at any time. The user will be subject to the policies and conditions in force at the time they use this website or order products from us, unless by law or governmental authority should do changes retroactively to those policies or conditions.

For any suggestions, questions, complaints or claims the user must go to the address given in the header.